Privacy Policy
Effective Date: March 01, 2025
Neurolink Chiropractic (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website.
Please note that this is a general privacy disclaimer, and some provisions may or may not apply to you. If you have any questions about how this policy applies to your specific situation, please contact us in writing using the information provided below.
1. Information We Collect
We may collect and process the following types of personal information:
- Basic Identifiers – Name, phone number, email address.
- Demographic Information – Postal code, preferences, and interests.
- Communication Data – Information provided when contacting us or filling out website forms.
- Technical Data – Browser type, IP address, and cookies (see Section 5 on cookies).
- Other Voluntary Information – If you participate in surveys, promotions, or market research.
We do not collect or store sensitive health-related information through this website. If you are a patient, your medical information is protected under our HIPAA Privacy Policy (see [See our HIPAA Policy page]).
2. How We Use Your Information
We collect and use your information for the following purposes:
✔ Internal Record Keeping – To manage inquiries, appointments, and office operations.
✔ Service Improvements – To enhance our website, content, and customer experience.
✔ Marketing & Communication – To send informational emails about services, promotions, or updates (only if you opt-in).
✔ Market Research – To improve patient services by collecting voluntary feedback.
✔ Website Customization – To tailor our website to user preferences.
We will never sell or lease your personal information to third parties.
3. Security Measures
We are committed to ensuring the security of your personal information. We use:
🔒 Secure storage and encryption to protect your data.
🔒 Restricted access – Only authorized personnel may access collected information.
🔒 Compliance with legal standards – We follow industry best practices to safeguard your privacy.
While we take reasonable steps to protect your information, no online data transmission is 100% secure. You acknowledge that submitting personal information via this website is at your own risk.
4. How We Use Cookies
Cookies are small text files stored on your device to improve your browsing experience. We may use cookies for:
- Website Analytics – To track website traffic and page performance.
- User Experience Personalization – To remember preferences and enhance navigation.
- Security Purposes – To detect and prevent fraud or misuse.
You can control or disable cookies through your browser settings, though this may limit certain features of our website.
5. Third-Party Links & External Websites
Our website may contain links to third-party websites for informational purposes. Once you leave our website, we do not have control over how external sites handle your data.
We encourage you to review the privacy policies of any linked websites, as they are not governed by this policy.
6. Controlling Your Personal Information
You have the right to:
✔ Opt-out of marketing communications – You may unsubscribe from emails at any time.
✔ Restrict data usage – If you do not want your information used for marketing, you can request removal.
✔ Request access to your data – You may request a copy of the personal information we hold about you.
✔ Request corrections – If any of your personal data is incorrect, you can request updates.
To make a request, please contact us in writing at:
📍 Neurolink Chiropractic
177 Bovet Rd., Suite 150
San Mateo, CA 94402
We will process all valid requests in compliance with applicable privacy laws.
7. Policy Updates & Changes
Neurolink Chiropractic may update this Privacy Policy from time to time to reflect changes in laws or business practices. The most current version will always be:
✅ Posted in our office reception area
✅ Available on our website
✅ Provided upon request
We encourage you to review this policy periodically to stay informed about how we protect your privacy.
8. Questions or Concerns?
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us in writing using the address listed above.
By using this website, you acknowledge and agree to the terms outlined in this Privacy Policy.